ChinaBúye is quite a large online store from China.
The website has a classic format. On the left side the category selection and an abundance of products. The latter is not quite as made that you endless must scroll to see all offers, but again divided into tabs. At the bottom of the page you will find an option to subscribe to a newsletter, this you can possibly with a QR-code. Funny gimmick. Search is not as good on the website. If you are looking for with multiple search terms you get too much not relevant results. It seems to be that the search engine but are looking for and matches on 1 search term.
Filtering with the search result is not possible and the search engine has become almost worthless for really safe use. A pity, because often you will want to seek a product with multiple words in order to find something in particular. Website response further good smoothly and is available in 8 languages. Unfortunately not in English.
The range is with 50,000 articles quite big but without surprising categories such as electronics, gadgets, beauty products, jewelry, sports and clothing. What is striking is that watches a private main category. With almost 6000 watches may do, so you can say is that there will be for the watch madman who every day another watch will or each color would have to be here.
Order Process: Ordering – Payment- Shipping
Ordering is fairly simple as you are used to. You can pay by means of Paypal or credit card and shipping is in most cases simply free. Shipping location within 1 a 2 working days. I myself have an order was made and who within 3 weeks in house.
Account and customer loyalty
In your account you will find all your activities on the website. Both the purchases, as on the forum, as well as your activities related to support. Customer loyalty is via the saving of gold points. Per dollar spent a point or for given reviews. 100 golden points provides a dollar rebate.
Support and community
For the support is made use of tickets. This is a great system, because you can find the tickets in your account. There is unfortunately no chat, allowing you to wait for your reply. Many of the answers to general questions you can of course also be found on the forum or you can ask any question on one of the social media where ChinaBúye active on is such as Facebook, Twitter, Youtube or Google+.
- Ticket System for Support
- Wide Range
- No chat with employees
- Poor search engine
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