Comebuy exists since 2012 and it is therefore a very young player on the market. It is just like the other webshops a webshop in Hong Kong and promises a fast delivery (within 7 days). Comebuy were also has houses in Europe from which they send.
If you are navigating to the website is equal to that he opens in German. It is strange because they seem to think at Comebuy on the basis of my ip address that I come from Germany and German offer me therefore, while they also offer a Dutch language. Strange, but quickly using the selection bar at the top of the screen. While navigating through the categories on that in the event of a number of categories mentioned countries also special.
Apparently there is already a special selection is made what is happening in that country is in stock. A shame that the language also directly to the language of that country jumps and seems as if only people from that country there are allowed to order. The search on the website goes well. Also multiple search terms is no problem, but if you do not see the same thing you need can you really not much with the search result. Installing any filtering there is unfortunately not in.
Even sort by price or relevance is not possible. Almost useless so if you do not know exactly what you need. Top lock we still have the product page. That is fine but for the overview earned no beauty price. The website as a whole had what better styles may have the correct things better in the spotlight could be. All in all I find the website not pleasant work, workable for if you know what you are looking for, but very difficult for the buyer seeking.
The range focuses on a few parts. Phones and tablets, LED lights, watches and car accessories. In addition there is also a large category called available Supermarket and that is a striking. Apparently you can also do your shopping in this shop online. I do not know exactly what the rules are with the import of foodstuffs to Europe, but via this webshop could. You think of everything in the supermarket, of brownie to cooking wine and of coca cola to noodles.
Fresh products you will find there are of course not, that would be a week transport not survive, but it is also quite large range. For those who also want to try something new or boiling club wants to surprise with an imported product can save his/her stroke.
Order Process: Ordering – Payment- Shipping
Ordering is standard and you can pay via Paypal. What in the event of a first test order value is striking is that the confirmation of the order 2 days later only appears in your mailbox. That is strange because this should automatically. A few days later shows that the product is not in stock and available, because the order will be canceled and the money will be paid back.
Weird that the without further notification occurs. A second test order goes much better. Order and within 5 working days is the Parcel delivered at home. What is striking is that it is packed in a DHL envelope. It is also probably the speed of the package in, because DHL is from China (in the control) is many times faster than China or HK mail. Thanks to the send via DHL or higher points.
Account and customer loyalty
If you have ordered before by check out with Paypal you can very easy with Paypal log in. This is one of the first webshops which I see that it is possible and that is so pleasant. You can go out with your Paypal account, so why not login? From your account you can also associate other accounts, so have you ever used a different email address, then you can also link which. Also something you do not see everywhere. In your account you will find your normal information back what you can do and expect from your account. A reward system I have not been able to discover and that is Comebuy between the rainforest at webshops which it offers. For someone who needs a lot of buying from the same webshop is that is a shame that this is not standard is offered.
Support and community
Contact Comebuy can write via, call, email or chat. The last of these is always the best works but of course is not always available. It is also active in a number of Comebuy social media. Facebook, Twitter, Youtube and Google+. What is striking in the contact form is that it already has a name and email address are completed, that is of course strange, especially since it is not of myself and I have logged in am. Missertje.
- Supermarket Range
- Sent standard via DHL
- Poor website
- Webshop opens default in German