Dealsmachine exists since 2006 and is also referred to as a Chinese online store which must be in the terraced. Deal machine is a known player and is on various lists of known Chinese webshops.
The website has a standard format in the middle of the offers and on the left side the overview of categories. Fine classification, nothing wrong with that. In any case well done, is the fact that the homepage is not infinite far can be scrolled down but as much as possible to show specials. Dealsmachine is treated with good here and has a small selection is made. Search the website goes well. During the types are already suggestions and that always helps.
The search result is relevant and multiple search terms at the same time is not a problem. The search is quick and the results are still related results are displayed. That is very pleasant. With the search result is also filtering on the basis of category might be. A product page is a good thing in itself, but has an important improve point.
Before you the specifications are products bought others together with this product what you are viewing. That is a little irritating, because that is not always directly what you want. Page is well, all the information you need is present. All in all an excellent site and that good searchable and reacts quickly.
Also a note to lock. It strikes me that the search terms in the search field will remain during navigation. That is nice if you quickly to go back to your search results.
The range has the famous categories for a Chinese webshop. Many electronics and gadgets, watches, outdoor articles and lights (LED). What is striking is that there is no clothing is sold. This is not bad, but an observation. Many webshops do that because it is quite at. Not very if you still do not need. The range of Kent 10 thousands of articles, so something for everyone. Fine assortment with no outstanding matters.
Order Process: Ordering – Payment- Shipping
Ordering is fine, pay and check out is via Paypal. What is striking during the ordering process is that there are standard insurance is checked, so standard is not free, but it may be. My test order was after 4 weeks in house, slightly longer than you are used (or would like to), but that do not have to enter the webshop.
My experience is that 2 on the 10 packets there can do about it. Up to 6 a 7 weeks if you’re unlucky. If you are in the general sense something fast need care for a backup plan if something is not quickly arrives (in case of gifts).
Account and customer loyalty
The first time you log on to your account (example: if you have ordered through checkout of Paypal), then there is reported that your profile is not complete and the question to fill them in. This is not mandatory, so that is good. Everything is present further in your account what you need. To create customer loyalty has deal machine a point system with DM points.
If you register, you will immediately receive your first 10 points gift. In addition for each spend 1 point. dollar 20 points is 1 dollar rebate. What is striking is that this exchange rate as you earned points actually less favorable. At 25 points you get 1.5 dollar rebate, what is interesting is to go to save, but then if you completely by saves to for example 200 points you get is not the expected 10 dollar rebate but only 7 dollars. So that is a strange rate.
Support and community
Contact deal machine can in the first instance by the use of the Ticketing System. In addition there is a chat available during business hours and are there for the various conti nat phone numbers available. Finally there is social media, but it will not be active promoted on the website (or at least, not found on the home page or contact page). In any case I have on Twitter and Facebook deal machine back found. If I open these pages is equal on why there is no promotion of is on the website. Very active accounts are not.
- Search works smoothly
- Search term stays in your search field, even after navigating web site
- Good exchange rates in low points
- Exchange rate point system bad as you accumulate points earned
- Inactive on social media