Belongs to Aukey EFox-shop.com (E-Business Co., Ltd., which in 2003 founded in Hamburg is, since 2007 in Shenzhen enterprising) is a on smartphones and tablets specialized Online Shop, which a diverse assortment, Clothing, car accessories and everything for home and garden. It currently has a German Alexa ranking of 3.299.
We are aware that in the course of the last few years a few negative experiences with efox-shop and its customer service were mainly on ebay, however has the service and quality of the products is improved with time.
The golf of annoying reviews in 2009 and 2011 have in the following years so we reduces with a clear conscience the purchase in Hamburg or in China can recommend. As with all Online Shops We recommend that here too the PayPal payment to, because in cases of faulty or problematic products the money by a review submission via PayPal is returned within 45 days.
While Efox in electronics shop deals, you can also find Fashion & Accessories. Our experience is that as you clothing is still looking for other shops must, because the demand for effective Efox skimmed side.
Order Process: Ordering – Payment- Shipping
When there were several betaaopties efox to choice. It can in the majority of dealers me PayPal payment. This is an extremely quickly through the “Express Buy with PayPal” Button. Create an account here, and you can take a PayPal Credit Card or through direct created transfer pay.
In any case we recommend the payment with PayPal, because by the PayPal buyer protection program within 180 days after payment may submit a request for review and recover the money back.
Supporting Payment Systems
The shipping costs and delivery time depend where exactly are the ordered products are located. Some products are located in Germany, so it not only customs free but also still be delivered free shipping costs and after shipment arrive within 72 hours. When the product is not in Germany, it is a little more expensive. Then the postage afhnakelijk of the size and weight, which often tweegetallige shipping costs on one.
The dispatch can take up to 35 working days also relatively long time. However can be monitored and evaluated the dispatch, when exactly the package arrives. Because the shipping costs are not very many differences, it is often worth asking for the DHL Express to choose from. In addition there is the possibility of a customs insurance, which is 8% of the value of goods, however that they receive the customs costs actually, if this will be charged.
Declaring Efox its orders usually reasonably carefully, but also good packets to be declared to the customs authorities at random sometimes checked.In addition, the package also to the customs or Postamt by customs costs or import tax remain aligned. The import tax of 21% is from an order value of approximately 22€ will be charged and this can be directly to the postman or at a on douanamt in the surroundings are paid.
In addition to the import tax and customs costs, is it worth from the German magazine to order. IN THIS CASE, because the packet is sent within the EU, there are no extra costs in. The package is also much faster and without possible visits to the customs.
Account and customer loyalty
Scores Efox mainly with its German magazine. Unfortunately there are often certain products not in stock, which is often in the shop must be checked, or directly from China should be ordered.
Facebook,- Twitter accounts and a current Youtube channel, where products are to be proposed and experiences to be shared, ensure a good customer service and transparency.
Furthermore offers daily daily new Efox Deals”, whereby articles in all types of sale for a short time. Perhaps you can find here a few nice bargains score!
Support and community
The exchange and reversal is performed at efox as with many other Chinese Online Shops. In the event of not like products can a product within seven days reporting and send it back. There is 80% of the returned goods value, but the return postage must pay the purchaser itself. When something is not good, sent a wrong product is whether the product is defective, then we can send back and after an inspection is this right.
There is a new product sent or the goods value is reversed. The shipping costs efox takes in this case in itself. However are exceptional Display chips, the return costs of it, the customer must pay. More about the warranty terms and conditions can be read directly at Efox-shop.com.
Of course there is always the possibility of direct by PayPal to submit a request for review and the money for the wrong or damaged products back to requirements.
- Payment via PayPal or Credit Card possible ( Visa, Mastercard, American Express, Disc On)
- Even payment with direct transfer possible
- Warehouse in Germany
- Some products Shipping costs free and direct from Germany available
- Relatively few products in the German magazine, many of them even sold out
- Slowly working internet site