FastTech is a young Chinese webshop which exists since 2012. The company focuses in particular on electronics and is stationed in Hong Kong.
At the opening of the web site in the browser is equal to that of the website the full width used. The question that arose in me the same is how the website that came out to see on a mobile and that proved to be not so good. The website is not responsive as that.
In other words, the website is not that he made on both your computer and mobile devices are properly displayed and that is a fly in the ointment anno 2014. I have to say is that there will be for Android phones is available and an app that works smoothly, but there are enough people with an iPhone or Windows Phone, so a big advantage is an app nowadays is not.
If we continue to look at the website it is notable that the web site is sober color looks like composition and classification. Classification is very basic but the jumps there in terms of offers, banners or colors do not total. Even a failure is the main categories menu. This menu appears to be clicking but state standard open and can not close. The effect is that he has had a few letters so you are not able to read.
The use of the website is smooth. The search calls still what question marks. In the event of the use of multiple search terms is that there are many results that are similar to what i was looking for, but it appears to be based on one of the search terms and not all. The filtering that you then the result can be extended and are very pleasant.
Finally I look to the product page. That is neatly divided into tabs. This has the advantage that you do not have to scroll a lot to see all the information. Standard you can see the photos, description and specifications (in addition of course the price) which is nice.
Concluded for this part. Thanks to the friendly product page and the rapid website yet a sufficient scored, but the IT department has much gauges in the area of user-friendliness. In addition to the marketing department more What do by a designer to work.
The range is aimed at electronic products and that may also be if you look at the name of the company. If you are viewing the main categories emphasizes this finding also and you can see for example not clothing in the range. The range has a total of approximately 60,000 articles and that is spacious. Especially if you are watching that many other webshops a large part of their range have sitting in clothing and accessories.
What is striking is a separate category elek tonic cigarettes. Here are some 20 thousand articles in and so that is a third of the entire arsenal what fast tech offers. I did not know that there are so many different products on this e-cigarette market. Are you looking for something for your electric addiction to smoking? Then you can certainly find here.
As I also to what prices look, seem to be the prices on this website are low. A few products I recognize from other webshops and I see that here the prices are low. Do not of course for all products to compare, you should always continue to do so, but a few products fell in terms of price me.
Order Process: Ordering – Payment- Shipping
Ordering is easy and familiar and payment is via PayPal. Mail confirmations comes directly within. What is striking is the simplicity of the confirmation emails. Where you see that little attention is paid to the quality of the website, you see that there is virtually no money is spent on the decorate of these mails. All the necessary is present but without any HTML formatting. My test order was after three weeks in house and that is just fine.
Account and customer loyalty
In your account you will find in addition to the usual business as the address information and order overview also a part where you get a Product Request can do. This is intended to get a better price because you get a product cheaper somewhere else. You see on some other web sites often this kind of principles, but this is the first time that i so prominently present see in an account option. Very positive.
Another positive point is that if you are viewing your order detail, that you get to see a photo of your package. Just so you know no matter how you package looks like he is coming. Not that it is very important, but it creates (especially for a first order) a type of confidence. You can see your name on a package and just so you know that it is on its way. When you order detail in addition you can confirm that your order has arrived.
If you have done this to get your hard earned points in your account. You get a point per dollar spent and that is a good model, because a point stands for a cents and that is something you do see almost anywhere.
Support and community
For support you can make use of the ticket system or you can call us. This feels very limited and that is a pity. Thankfully you can also make use of the forum or Google+. This last is rather striking, because the last message is from 2013, on Facebook there is no activity since 2012 and i have further they are not able to find on Twitter. That is really crazy since all their competitors do.
- Product Request in your account
- Photo of your package
- Specialised Assortment
- Android App for mobile shopping
- Website not responsive