Geekbuying is a website that focuses on electronic. Clothing You will not find so quickly. Geek buying has distribution centers in the United States and the United Kingdom what faster delivery in Europe can cater for certain products. Geekbuying itself is in Guangdong, China.
The website looks a bit like a standard and not really striking. It shows that you are only the same electronic products can buy it, but may also be given the name of the webshop. Search the website goes well. Multiple search terms is generally not a problem and with the result can be filtered on categories and price. The website may be translated using Google translate, but that translation let of course to be desired and the search engine may be strange results. The website does have a reasonable smoothly.
The assortment consists exclusively of products where electronic. How many products they offer I unfortunately can not find, but they offer nice things. What strikes me is that they are for example the popular OnePlus 1 telephone offer. When you are viewing any categories you see a wide range of products, but it strikes me that it is not a major collections of products. My first conclusion from this is that they focus more on quality rather than quantity of the offer, that is of course a good thing.
Order Process: Ordering – Payment- Shipping
Order and Pay is nothing special. Mail confirmations quickly within and the shipping is within 2 days a fact. My test order (i order sometimes something of a euro to look at whether a webshop works well) was after exactly 14 days after the order in the house.
Account and customer loyalty
When you get to your account is struck by the fact that it is not full of choices. The orders are neatly classified in groups of order status so you can see exactly how many orders you have done and how much there is for example the Sent status. You can also customize your profile, reviews manage and there is a section for the messages that you sent. What is striking is that there is no point system. Itself is not a big loss since most point systems a long savings before they make process, but nothing at all is the bset if you are after that virtually all webshops such a (sometimes almost worthless) system.
Support and community
In contact with GeekBuying can via email, telephone and chat. Within 48 hours will be the answer to your email, which in itself is rather long in comparison with other webshops. Chat will therefore often preferable, but then you need to be online when the chat is open. There is no forum, but Geek Buying is active on social media such as Facebook, YouTube and Google+.
- Specialized in electronics
- Conveniently arranged orders in your account
- No reward for regular customers
- Email Reply 48 hours