Kaidomain was founded since 2007 and is also called KD called for short. Kaidomain is located in Shenzhen. The name of the site of the owner who Kai hot. So in short the domain of Kai.
The appearance of the website in the first instance not sprint in the eye and is very simple. What on the homepage is immediately striking is the large banner that much attention. This causes the navigation a little way out of sight. The homepage is also reasonably full with offers, so you have to scroll to see all the information you want and that is what it does not make sense. As mentioned earlier, the navigation of the website what way through the large banner.
This is also by the simple theme and the choice for simple black link texts for the already limited amount of categories. KD will do well here to change what in the categories what is clearly in order to jump. Search the website goes well. Multiple search terms is no problem, what is a shame, is that at the search results on the left side with an overview of all categories appears. At first you think as a visitor that this is a filtering is for your search result, but unfortunately, this there from and is the navigation that you now found at the top on the left hand side to find.
Finally we look at a product page. This is what unconventional furnishings and that ensures that you just have to look twice before you have how this works. What is striking is that the photos links as thumbnails below to find each other with as the top the largest. In the right column of the product page you will find the details information such as specifications, description, pricing, bulk prices, related products and reviews. In itself a fine classification, but because this is different than what else to get used to it. Not necessarily bad but just that bit different.
If you are visiting the website brand you are right that the number of product categories is very limited. You can see that the range is strongly marked by lighting and especially the mobile lighting (flashlights, lights for cycling, helmets, cars, etc). The range is highly specialised and that makes it very strong. To find a lot of different articles within this group and if you look around you’ll also notice that they have a house brand.
Mark on all sides you that they time and energy in the product portfolio. All in all a very positive. However you look at the price, then you’ll have to conclude that we are talking about here is not a EURO KNALLER webshop. The products that they are offering costs could be a little more than a few dollars, but are of a piece of higher quality than the average plastic flashlight that you buy from the competitor.
I do not say that the products are expensive, but I can only say what about the prices, in relation to other webshops. The price-quality ratio for portable lamps is many times higher than the average other Chinese webshop.
Order Process: Ordering – Payment- Shipping
Ordering is also very easy. Kd After selecting the correct products you can check out using Paypal and the order is all around. What is regrettable is that you can include in your email no order overview of what is in your order. You will receive only a notification of the fact that the payment was successful and that your order can be viewed in your account. After a few days I got for my test order a shipping confirmation and within two weeks was my test order in the house. Good.
Account and customer loyalty
If you log in to your account you will find perhaps one of the most limited account that you can find. In your account you have in addition to an overview of your orders only three options ‘Change Password’, ‘wish list view’ and you ‘invoices Print’. Nothing more and nothing less.
Do you need more? Well, you had perhaps (having regard to the review capabilities) what to see summaries of the reviews that you had written or of the photos you have added (according to the online texts which would be able to). Finally you so all that you do not earn points with your orders. Loyal customers are not standard rewards from the system. Missed can? Yes, perhaps. However, you can always buy products in bulk to obtain discounts.
Support and community
Kaidomain is accessible via email, contact form, Google Talk (exists that still than? Is that not become Hang Outs), Skype and the social media Facebook and Twitter. I myself have been in touch via email and that contact went smoothly. Especially on working days I had actually within half a day a response and that is simply to as well.
Very clear reactions and also a good answer to my questions. What is striking is the use of Skype and hang outs (if the hang outs become is ipv GTalk), than are useful resources to get in direct contact with no charges.
- Good products
- No unnecessary account options
- Respond quickly to email
- Categories overview in search result is not linked to each other
- Summary Order Confirmation
- Very limited account capabilities