Tmart is a website from Hong Kong and exists since 2009.
If you open the website of Tmart brand you are right that the homepage does not overflow of the offers and that is good. There are a few offers to and that is it. The layout of the website is good and recognizable by other web site. Links The menu with the categories and the top of what loose groups of articles in for example the Top Sellers, special offers or latest product groups. The search on the website goes well and quickly. Even related search words can be found (I searched for example on rotating and rotation was also highlighted).
The search terms where on the search is per product in the result is marked, therefore equal recognizable. Can essentially there with the search result still be filtered by category, so a good search engine. A product page is nicely uncluttered and you will find everything you need. No fuss. Kind of funny that you see exactly how many points you earned on such a review, so that is very encouraged to do so.
The range of Tmart is very large. Numbers I very much but if you click around by the categories you’ll notice that per category easy a few thousand articles are to be found. The categories are little innovative, but are in fact divided and Tmart that are looking for good pleasant.
Order Process: Ordering – Payment- Shipping
Order from Chinese webshops is actually little surprise and so even with Tmart. You create an account, you throw something in your cart if you had not done so yet and you pay with Paypal. A confirmation emails arrive within and in the email state tidy a summary of your order. The article from my test order neatly came home within 3 weeks so that is well within the normal margins with packets from China.
Account and customer loyalty
Yes, account is a tricky. I had an account will be created and because I use a passwords safe that my passwords i was generated in the assumption that the password that was the right was safe. Login failed, so a forgot password function, but after an hour I still have not received email. That is a great pity, because in addition to that I am not properly this section the substance this is a reviewing bad point in itself. What I do about the whole site see is that you will also be stimulated to write reviews for points. In addition, you get points for order and are then points to discount on your next order. A great system.
Support and community
Support via email and chat. Chat is only available if you have an account or if you have placed an order. In addition there is also a kind of ticket system and there is also an account for necessary. In itself but not very annoying when you first enter the website with questions. Tmart can be found on Facebook, Twitter, YouTube, Pinterest, Google+, UK and Odnoklassniki.
- Good splice categories
- Good homepage
- Login to chat